Multiple Text Widget: does not display correctly on Cards

  • savoytax
    Asked on February 8, 2018 at 7:46 AM

    How can I get the multiple text widget to display correctly on my Jotform card?  It looks fine in the form setup but it does not display properly in the publish version.

  • Victoria_K
    Replied on February 8, 2018 at 10:17 AM

    I have cloned your form for testing and was able to reproduce the issue:

    Here is how Multiple Text widget set in builder:

    1518102434Screenshot 36 Screenshot 10

    And here is the output:

    1518102264Screenshot 35 Screenshot 21


    This thread will be escalated to our developers for fixing. We will get back to you at this thread with updates. 

  • savoytax
    Replied on February 8, 2018 at 9:24 PM

    Thank you.

  • savoytax
    Replied on February 9, 2018 at 9:45 AM

    Any idea when this will be fixed?  Do you another option that I may use?  I have people waiting to complete the form.  Please advise and thank you.

  • Adrian
    Replied on February 9, 2018 at 11:04 AM

    We cannot give estimates on when this will be fixed, but we will let you know once we have an update.

    A workaround solution could be to use the Multi-line Question element. You can add multiple fields in one card (text, email, number, dropdown).

    1518192200mlw Screenshot 10

    Here is an example I have made using the fields you had in the widget:

    https://form.jotform.com/80394491755971


    Hope this helps.

  • widgets Jotform Support
    Replied on February 12, 2018 at 5:19 AM

    Hi, it should be working fine now. Please check and let me know if the problem persist.

    Regards,
    Widget Team