Multiple Text Widget: does not display correctly on Cards

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    savoytax
    Asked on February 08, 2018 at 07:46 AM

    How can I get the multiple text widget to display correctly on my Jotform card?  It looks fine in the form setup but it does not display properly in the publish version.

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    Victoria_K
    Answered on February 08, 2018 at 10:17 AM

    I have cloned your form for testing and was able to reproduce the issue:

    Here is how Multiple Text widget set in builder:

    1518102434Screenshot_36.png

    And here is the output:

    1518102264Screenshot_35.png


    This thread will be escalated to our developers for fixing. We will get back to you at this thread with updates. 

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    savoytax
    Answered on February 08, 2018 at 09:24 PM

    Thank you.

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    savoytax
    Answered on February 09, 2018 at 09:45 AM

    Any idea when this will be fixed?  Do you another option that I may use?  I have people waiting to complete the form.  Please advise and thank you.

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    Adrian
    Answered on February 09, 2018 at 11:04 AM

    We cannot give estimates on when this will be fixed, but we will let you know once we have an update.

    A workaround solution could be to use the Multi-line Question element. You can add multiple fields in one card (text, email, number, dropdown).

    1518192200mlw.png

    Here is an example I have made using the fields you had in the widget:

    https://form.jotform.com/80394491755971


    Hope this helps.

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    widgets
    Answered on February 12, 2018 at 05:19 AM

    Hi, it should be working fine now. Please check and let me know if the problem persist.

    Regards,
    Widget Team