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savoytaxAsked on February 8, 2018 at 7:46 AM
How can I get the multiple text widget to display correctly on my Jotform card? It looks fine in the form setup but it does not display properly in the publish version.
Page URL: https://form.jotform.com/80376662001147 -
Victoria_KReplied on February 8, 2018 at 10:17 AM
I have cloned your form for testing and was able to reproduce the issue:
Here is how Multiple Text widget set in builder:
And here is the output:
This thread will be escalated to our developers for fixing. We will get back to you at this thread with updates.
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savoytaxReplied on February 8, 2018 at 9:24 PM
Thank you.
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savoytaxReplied on February 9, 2018 at 9:45 AM
Any idea when this will be fixed? Do you another option that I may use? I have people waiting to complete the form. Please advise and thank you.
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AdrianReplied on February 9, 2018 at 11:04 AM
We cannot give estimates on when this will be fixed, but we will let you know once we have an update.
A workaround solution could be to use the Multi-line Question element. You can add multiple fields in one card (text, email, number, dropdown).
Here is an example I have made using the fields you had in the widget:
https://form.jotform.com/80394491755971
Hope this helps.
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widgets Jotform SupportReplied on February 12, 2018 at 5:19 AM
Hi, it should be working fine now. Please check and let me know if the problem persist.
Regards,
Widget Team