Email field error is not being translated

  • vjeanlevesque
    Asked on April 10, 2024 at 5:12 PM

    Almost everything is in french, but i used an email verification option on my form. As you'll see on the screenshot, the "email does not match" notification is in english, even if my form's language is set to french. Same thing for the "Error" that appears above my screen.

  • Mightor JotForm Support
    Replied on April 10, 2024 at 9:53 PM

    Hi vjeanlevesque, 

    Thanks for reaching out to Jotform Support. I cloned your form and tested it to see if I could replicate the issue, and I ran into the same problem. After investigating it a bit, I found a solution. It's really easy to fix. Let me show you how:

    1. In Form Builder, click on Settings.
    2. Then, click on the Show More Options button and click on the Edit button across Form Warnings.
    3. Look for the error message that's not translated, change the translated text to any text, and click on the Save Changes button.
    4. Click on the Show More Options button and click on the Edit button across Form Warnings again.
    5. Go back to the the same untranslated error message, put in the correct translation and click on the Save Changes button.

    Once you've done that, the error message in question will then be translated to French.

    Email field error is not being translated Image 1 Screenshot 20

    Give it a try and let us know how it goes.

  • vjeanlevesque
    Replied on April 11, 2024 at 9:32 AM

    Thanks ! It did work. :)

 
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