Why product isn't showing up on preview?

  • wearemosaic
    Asked on February 8, 2018 at 12:14 PM

    I can see the product on the build portion of the form but when I preview the form it goes away. 

    Page URL: https://www.jotform.com/build/80086010884151
  • Nik_C
    Replied on February 8, 2018 at 1:21 PM

    You have a condition related to that product that is broken:

    1518113794Screen Shot 2018 02 08 at 7 Screenshot 10

    That's why the payment is not showing up.

    You can access the condition by selecting the payment field:

    1518113860Screen Shot 2018 02 08 at 7 Screenshot 21

    Let us know how it worked.

    Thank you!

  • wearemosaic
    Replied on February 8, 2018 at 1:43 PM
    I removed the condition as I'm not even sure how it go there to begin with
    but it's still not showing up.
    Gretchen Miller
    Director of Operations
    Mosaic Church
    o-937.949.4791
    c- 816.668.2985
    ...
  • Sabbir
    Replied on February 8, 2018 at 2:52 PM

    I have checked your form and still there is a condition with missing fields and your product section also seems dependable on this.

    1518119428missingcond Screenshot 10

    If you disable this condition, your product section shows correctly.

    You can remove that condition or fix that based on whatever field value required.

    If you have any further query, please let us know.