Amazon blocked access to Brazil.

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    Braspitt
    Asked on February 08, 2018 at 12:58 PM

     Hi.

    Can't find my thread from yesterday.

    So now I know that the forms work fine from outside of Brazil.

    Is it possible to unblock them again?

    Thanks

    Peter

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    Kevin_G
    Answered on February 08, 2018 at 02:15 PM

    I will forward this to our second level, we will keep you updated via this thread. 

    Thanks. 

  • Profile Image
    onur
    Answered on February 09, 2018 at 06:39 AM

    Hello,

    Sorry for this inconvenience. We particularly block Brazil only if form has any payment integrations due to security issues. Other forms work OK. 

    Hope that clarify your concerns, 

    Regards.

  • Profile Image
    Peter Schäfer
    Answered on February 09, 2018 at 08:17 AM

    Thanks for your answer.

    But did not solutionate the problem.

    What's to be changed to work properly again?

    Because in the mentioned form nothing was changed since last year.

    Thanks again

    Peter

  • Profile Image
    Braspitt
    Answered on February 09, 2018 at 09:41 AM

    I had deleted my form.

    https://www.jotform.com/form/80238622086658

    Now I have restored it again, for the case you need to investigate it.

    Cheers

  • Profile Image
    BDAVID
    Answered on February 09, 2018 at 10:49 AM

    Please remove the payment integration, here is how:

    1518191364deletefield.gif

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    Braspitt
    Answered on February 09, 2018 at 10:55 AM

    Why, what's wrong with it?

    Does not make sence.

    🤔

    Any idea why?

    Thanks

  • Profile Image
    BDAVID
    Answered on February 09, 2018 at 11:06 AM

    As mentioned by our developer, we particularly block Brazil only if form has any payment integrations due to security issues.