What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Base de datos

    Asked by epdformacion on October 11, 2012 at 08:27 AM

    Estimados Sres, quisieramos saber si guardan ustedes una copia de seguridad de los formularios que recibimos en AGOSTO, aunque ya lo hayamos eliminado.

    Les rogaríamos que nos indicaran si es posible recuperarlos ya que nos es muy necesario.

    Saludos,

    Mercedes

    info@epdformacion.com

    Page URL:
    www.epdformacion.com

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    JotForm Support

    Answered by mliz on October 11, 2012 at 08:35 AM

    If you have accidentally deleted a form you can restore it by going into the trash folder. Unfortunately it is not the same with submissions there is no trash folder for it so once they are deleted it is permanently deleted. There is no way to recover them.

    If you have configured a notification email for the form you can probably look into the email's inbox and retrieve it from there.

    Thanks for using JotForm!

  • Profile Image

    Answered by epdformacion on October 11, 2012 at 08:38 AM

    Muchísimas gracias!
    En la basura hemos encontrado lo que
    necesitábamos.
    Son ustedes fantásticos.
    Saludos,
    Andrea
  • Profile Image

    Answered by pinoytech on October 11, 2012 at 08:40 AM

    On behalf of my colleague, you're quite welcome! If you need our assistance again, feel free to contact us at anytime.

    Have a good day!