- epdformacionAsked on October 11, 2012 at 08:27 AM
Estimados Sres, quisieramos saber si guardan ustedes una copia de seguridad de los formularios que recibimos en AGOSTO, aunque ya lo hayamos eliminado.
Les rogaríamos que nos indicaran si es posible recuperarlos ya que nos es muy necesario.
- JotForm SupportmlizAnswered on October 11, 2012 at 08:35 AM
If you have accidentally deleted a form you can restore it by going into the trash folder. Unfortunately it is not the same with submissions there is no trash folder for it so once they are deleted it is permanently deleted. There is no way to recover them.
If you have configured a notification email for the form you can probably look into the email's inbox and retrieve it from there.
Thanks for using JotForm!
- epdformacionAnswered on October 11, 2012 at 08:38 AM
En la basura hemos encontrado lo que
Son ustedes fantásticos.
- pinoytechAnswered on October 11, 2012 at 08:40 AM
On behalf of my colleague, you're quite welcome! If you need our assistance again, feel free to contact us at anytime.
Have a good day!