Google Sheet: Remove previously used emails from the dropdown

  • seosub777
    Asked on April 11, 2024 at 8:20 AM

    When connecting my form to Google sheets again, the dropdown menu shows all my past connections of Google account. How can I remove my past record of google authentication from the dropdown menu?

  • Rose JotForm Support
    Replied on April 11, 2024 at 8:35 AM

    Hi seosub777,

    Thanks for reaching out to us for help. Unfortunately, it is not possible to remove the previously used Google accounts from the dropdown when integrating with Google Sheets. However, if a certain Google account is no longer logged in on the same browser, the account can't be used in the integration as it needs to be authenticated again. So, if your worry is if in account would be integrated without consent, it will not happen since the account must be re-logged in to use it.

    Let us know if there’s anything else we can help you with. 

  • Myoung
    Replied on April 11, 2024 at 10:16 PM

    I tested but when I choose the account, which currently not logged in to Google at the browser, from the dropdown menu, it just integrates without asking logging in again. I double checked that the account that choose from the dropdown is not logged in at Google. Please check agian and let me know.

  • Rose JotForm Support
    Replied on April 11, 2024 at 10:43 PM

    Hi seosub777,

    Thanks for getting back to us. I cleared your form cache, can you also try to clear the browser's cache and cookies and test it again?

    Please give it a try and let us know if you need any help.