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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Having an issue when adding paypal

    Asked by chrishyde on October 11, 2012 at 02:06 PM

    Paypal submit button does not also send email notification with form content.

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    JotForm Support

    Answered by EduardoMendez on October 11, 2012 at 02:32 PM

    Hi there!

    Can you please share the URL of the form in question?

    The paypal integration works in the following way.

    Once you submit the form, you will be redirected to Paypal secure site in order to process the payment.

    Only if the payment is completed, the notification on the form is sent to the recepients.  If the payment is not completed, you will see an incomplete transaction on your submission folder.

    Let us know if you need further assistance!