Appointment Slot widget: Counter not decreasing after submitting the form

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    Jonathan
    Asked on February 12, 2018 at 06:33 AM

    I am trying to use the 'Appointment Slots', 'Ticket Purchaser', 'Gift Registry' widgets to set a limit on the number of submissions for each option, but none of these widgets seem to be working for me. After choosing an option and submitting, the number does not count down. 

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    Kiran
    Answered on February 12, 2018 at 10:22 AM

    Please allow me some time to run few tests on the widgets and get back to you with relevant information.


    Thank you for your patience.

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    Kiran
    Answered on February 12, 2018 at 11:45 AM

    It seems that there is an issue with the Appointment Slots and other widgets. We have now notified our backend team to take a look in this regard. As soon as we have receive any update in this regard, we'll post it for you.

    We are sorry for the inconvenience this may have caused.

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    Kiran
    Answered on February 12, 2018 at 12:45 PM

    The issue should be fixed by now. As I check the form, it is now displaying the updated counts on the widgets. We request you to check once again and let us know if you need any further assistance. We will be happy to help.

    We are sorry for the trouble caused.

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    Jonathan Hsu
    Answered on February 12, 2018 at 04:02 PM

    Thanks! it's working now