Ticket widget not working correctly

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    helpinghandsfirstaid
    Asked on February 12, 2018 at 10:30 AM

    All mt forms were set to have a max of 30 participants and let you know how many spots are still available. This feature is no longer working

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    Richie_P
    Answered on February 12, 2018 at 12:06 PM

    I cloned your form for testing purposes and was able to replicate the issue. I will forward this to our second level, so that they can check it out.

    We will let you know via this thread for updates.



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    helpinghandsfirstaid
    Answered on February 12, 2018 at 12:14 PM

    What is the time frame? This is hurting business today


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    Richie_P
    Answered on February 12, 2018 at 12:32 PM

    Unfortunately, we cannot give you a time frame when this issue be resolved.

    However,my colleagues and I has already alerted our second level about this issue, and it should be fixed in no time.

    Thank you for your understanding.



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    Kiran
    Answered on February 12, 2018 at 12:46 PM

    The issue should be fixed by now. We request you to check once again and let us know if you need any further assistance. We will be happy to take a look again. 

    We are sorry for the inconvenience this may have caused.