What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm not receiving submission emails

    Asked by kimberlyaz on October 11, 2012 at 10:40 PM

    I've consulted your FAQ and tried everything but I'm still not receiving the emails. Below is the url to my form.


    Page URL:

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    Answered by jeanettebmz on October 11, 2012 at 10:53 PM


    I see you have 2 email notifications, but in the first one you have not specified a sender . I would recommend you to set up the sender as  noreply@jotform.com on both.

    Do that and let us know if you need further assistance