Now ,I want to stop my account ,please stop my account and stop my payment

  • latexbears
    Asked on February 12, 2018 at 1:25 PM

    Dear :

                Now ,I want to stop my account ,please stop my account and stop my payment,thank you ,and please talk me the result ,thank you,waiting for your reply .

  • David JotForm Support Manager
    Replied on February 12, 2018 at 1:53 PM

    We have cancelled and refunded the last payment of the Bronze subscription for your account username "latexbears". This account is back to free status. Would you like us to also delete your account?

  • latexbears
    Replied on February 13, 2018 at 11:21 AM

    Thank you,and please keep the free account .Don,t delete it ,thank you .

  • David JotForm Support Manager
    Replied on February 13, 2018 at 11:57 AM

    You are welcome. Your account will remain free. Open a new thread if you need anything else, we will be glad to assist you.