What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    a pesar que ya he hecho la prueba con el botón Replay-to, ahi sí me l

    Asked by decoglobossantafe on October 12, 2012 at 08:37 AM

    a pesar que ya he hecho la prueba con el botón Replay-to, ahi sí me llegan pero cuando yo pruebo el formulario desde mi blog no me llegan al mail y debo abrir esta página para leerlos, pueden solucionarmelo? Gracias



    This is a re-post of a comment on How to Find and Change the Email Address Used for Notification Email?

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    Answered by jeanettebmz on October 12, 2012 at 11:24 AM

    ¿Me podrías decir cuál es el ID de tu formulario o la URL de tu blog donde está el formulario?

    Saludos!

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    Answered by decoglobossantafe on October 12, 2012 at 06:26 PM
    Gracias, ya funciona muy bien.
    Laura
    2012/10/12 JotForm Support Forum
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    Answered by jeanettebmz on October 12, 2012 at 06:36 PM

    Qué bueno escuchar eso, saludos!

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    Answered by nextstopidiomas on November 16, 2012 at 05:26 AM

    tengo el mismo problema. Me ha dejado de funcionar derepente. tengo varios formularios echos y ninguno de ellos me envia las solicitudes a mi e-mail. 

    por ejemplo: http://www.nextstopidiomas.com/contacto/

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    JotForm Support

    Answered by idarktech on November 16, 2012 at 07:04 AM

    @nextstopidiomas

    Your email ******@nextstopidiomas.com is in the bounce list due to the following reason:

    Reason(s) : 5.1.0 - Unknown address error 550-': invalid address'

    I have now removed it so it should be working fine now.

    To avoid this from happening again, please whitelist JotMail IP's  to your email provider side.

    Do let us know if you have further questions. Thank you!

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    Answered by Espectaculosdeluxe on January 02, 2013 at 10:36 AM

    ami me pasa igual

    Page URL:
    http://www.despedidadesolterahuelva.es/contacto.html

    La ide d emi formulario es formID=12901637440

     

    GRACIASSS

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    JotForm Support

    Answered by EduardoMendez on January 02, 2013 at 11:06 AM

    Saludos. 

    Encontramos la siguiente direccion en nuestra lista de mensajes devueltos:

     

    Result: info@espectaculosdeluxe.com is IN the bounce list

    Reason(s) : 5.4.7 - Delivery expired (message too old) [Default] 451-'Requested action = aborted: local error in processing (code: 11)'

    Para evitar que esto vuelva a pasar, pos favor sigue las siguientes instrucciones:

    -----------------------------------------------------------------------------------

    Please whitelist our Jotmails ip addresses or ask your email service provider to do it for you.

    Por favor contactar a su proveedor de servicios para pedir que nuestras direcciones de IP sean puestas en su lista de lugares seguros.

    -----------------------------------------------------------------------------------

    Also, a good suggestion would be to set the sender address to noreply@jotform.com  on your form notifications.

    Tambien, una buena sugerencia seria el usar noreply@jotform.com en la seccion correspondiente a "sender".



    Espero que esto te ayude!  Dejanos saber si tienes cualquier otra pregunta o problema.

     

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    Answered by Marcial on May 12, 2013 at 06:01 PM

    Hola:

    Me llegan los formularios a mi correo y cuando le doy a responder el destinatario es jotform no el remitente. ¿a que puede ser debido eso? el formulario es el siguiente:

    http://www.campingtauran.com/formulario.html

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    JotForm Support

    Answered by jonathan on May 12, 2013 at 06:48 PM

    @Marcial 

    Hi,

    Please refer to the visual guide below for correction on your email notificaion

     

    Please inform us if the issue persist.

    Thanks.