How do I update my billing details?

  • Chloe_James
    Asked on February 12, 2018 at 8:29 PM

    i have sent out several emails about my updated credit card info so I do not lose my forms. No one has gotten back with me. Both on my phone and desktop nowhere on the site have I been able to find billing update payment options. I clicked on the left hand corner icon. There was nothing. If someone can please get back with me ASAP so I do not lose everything!!!


    chloejames55@yahoo.co

  • mksglu
    Replied on February 13, 2018 at 4:00 AM

    To update your credit card information, you can review our user guides: https://www.jotform.com/help/330-How-to-change-my-Payment-Method

    Also, we’ve already responded to your previous question on this link: https://www.jotform.com/answers/1376956-how-do-I-update-my-billing-details