Suspended Account

  • Marcus
    Asked on February 12, 2018 at 10:34 PM

    To whom it may concern,

    I bought a membership yesterday, but I tried logging in and it says that my account is suspended.  How do I reactivate it?


    Thanks,

    Marcus

  • Michelle JotForm Support
    Replied on February 12, 2018 at 11:48 PM

    Hello Marcus, this form https://www.jotform.com/80418662484159  was found on your account as suspicious of phishing activity because you're collecting user credential.

    151849724602 13 2018 1518497155 Screenshot 10

    Gathering these types of data violates our Terms of Use.

    We will only lift the suspension on your account if you agree with our terms and allow us to delete the offending field mentioned above.