Billing: Downgrade to FREE plan

  • Profile Image
    grandahl
    Asked on February 13, 2018 at 12:22 PM

    I need to downgrade to the free version again. I may sign up again if the need arises for the bronze plan.

    Before I do it, will I still have access to my forms done while I was paying for the Bronze plan?  (simply to view)


  • Profile Image
    aubreybourke
    Answered on February 13, 2018 at 12:49 PM

    OK, as requested I have cancelled your subscription. You will no longer be billed.

    Also I have issued a full refund for your last payment. Please allow up to 10 days for the funds to appear in your account.

    Note that you were automatically downgraded to the FREE plan.