- Amanda HallAsked on February 13, 2018 at 01:23 PM
Really not happy that you have done this. You don't make this very clear so now what? I have start all over again. Don't think so! Won't be using you again. Thanks for wasting my time.
- JotForm SupportdavidAnswered on February 13, 2018 at 01:32 PM
Since you are no longer using the payment integration, I went ahead and reset your payments for the month. I also activated your account, your forms should be usable once again.
Please note we are only allowed to do one reset per account. Should it go over limit once again, it would require upgrading or waiting for the monthly reset in order to restore the forms.
Here are the payment limits for each account level:
Plan Max Number of Payments