So I took the PayPal link off and you get rid of my forms

  • Profile Image
    Amanda Hall 
    Asked on February 13, 2018 at 01:23 PM

    Really not happy that you have done this.  You don't make this very clear so now what? I have start all over again.  Don't think so!  Won't be using you again. Thanks for wasting my time.

  • Profile Image
    Answered on February 13, 2018 at 01:32 PM

    Since you are no longer using the payment integration, I went ahead and reset your payments for the month.  I also activated your account, your forms should be usable once again.

    Please note we are only allowed to do one reset per account.  Should it go over limit once again, it would require upgrading or waiting for the monthly reset in order to restore the forms.

    Here are the payment limits for each account level:

    Plan    Max Number of Payments

    Starter     1

    Bronze     10

    Silver        100

    Gold          Unlimited