Error message is displayed when the form with Stripe paymnet tool is submitted.

  • NURYS223
    Asked on February 13, 2018 at 10:23 PM

    can't accept payments from my clients. when they want to pay, they get an error page


    Page URL: https://form.jotform.com/80237278706158
  • Ashwin JotForm Support
    Replied on February 14, 2018 at 2:50 AM

    I did check your form "Gasshuku Form" and found that you have added Stripe payment tool but did not integrate it with your Stripe account. Please check the screenshot below:

    1518594468stripePaymnet Screenshot 10


    I would suggest you to please go ahead and connect your form it with your Stripe account and that should solve your problem.

    Do try it out and get back to us if the issue persists.