- Cards12783Asked on February 14, 2018 at 03:08 PM
I'm having an issue with my Adobe Sign Widget. When Merchants try to sign it says error with API or something. Help!!!!
- JotForm SupportMarvihAnswered on February 14, 2018 at 04:26 PM
The integration with your Adobe E-sign widget probably got broken, possible reason for this is there was an update from Adobe.
1. Go to your Adobe E-sign widget Settings.
2. Click Re-authenticate and ensure it says "Verified"
3. Click the UPDATE WIDGET.
Please let us know if you are still having the same issue.