Getting "Form is currently unavailable" error

  • figure8sculpting
    Asked on April 12, 2024 at 4:11 PM

    I’ve paid my subscription like I do every month but the forms say this form is currently unavailable when I click on them.

    Jotform Thread 13847521 Screenshot
  • Joseph Christian JotForm Support
    Replied on April 12, 2024 at 5:15 PM

    Hi figure8sculpting,

    Thanks for reaching out to Jotform Support. I'm sorry that this is happening. The reason you're getting the error is that your form was disabled, and enabling it from the form settings in Form Builder should fix it. Here's how:

    1. Open your form in Form Builder.
    2. In the orange navigation bar at the top of the page, click on Settings.
    3. In the Form Settings window, set the Form Status to Enabled. That's it.

    Getting Form is currently unavailable error Image 1 Screenshot 20 Let us know if you have any other questions.

 
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