Remove my card information please

  • holman1300
    Asked on April 12, 2024 at 5:32 PM

    Please remove my credit from your service it will not let me delete it.

  • Mafe_M JotForm Support
    Replied on April 12, 2024 at 6:58 PM

    Hi Delia,

    Thank you for reaching out to Jotform Support. I have forwarded it to the relevant team. Once we hear back from them, we’ll update this thread and let you know.

    In the meantime, let us know if you have any other questions.

  • Mafe_M JotForm Support
    Replied on April 14, 2024 at 7:01 PM

    Hi Delia,

    Thanks for patiently waiting. My apologies for the delay in my response. The CC will be removed when your account is downgraded to free. You are scheduled to downgrade on 2024-04-22.

    Reach out again if you have any other questions.


 
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