Spreadsheet to Form Widget - Data doesn't load

  • veshman
    Asked on February 14, 2018 at 9:22 PM

    Hi, I wanted to use the Spreadsheet to Form Widget, but it's not working at all. It won't load the spreadsheet. 


    This is happening on the two demo pages by JotForm, and on my pages. I'm using the sample data file form JF. 

    I've tried Safari, Firefox, and Chrome. And they are all just stuck loading.



    My pages

    https://form.jotform.com/80447564286970

    https://form.jotform.com/80448511386964


    Demo sites aren't working either:

    https://form.jotformpro.com/71500914392957

    https://www.jotform.com/71642066575965



    Screenshot:

    https://www.dropbox.com/s/j76g1bn3yo3cjdh/Screenshot%202018-02-14%2020.20.52.png?dl=0


    Jotform Thread 1385027 Screenshot
  • Nik_C
    Replied on February 15, 2018 at 2:45 AM

    I tested one of your forms and only email field is filling:

    1518680483Screen Shot 2018 02 15 at 8 Screenshot 10

    Please make sure that the titles in the Excel that you're using are exactly the same as the labels on the Form.

    If the issue persists please provide us the Spreadsheet you use to prepopulate the form, you can send it to support@jotform.com (with email title #1385027).

    Thank you!

  • veshman
    Replied on February 15, 2018 at 12:09 PM

    i don't understand why my spreadsheet isn't loading though. I'm not even getting to the point where I get to enter anything.

  • Nik_C
    Replied on February 15, 2018 at 12:37 PM

    Is it possible you could forward your sheet to our support@jotform.com email so we can test this?

    We'll wait for your response.

    Thank you!