Is there an issue with logging into JotForm using Safari on OSX El Capitan

  • SOASForms
    Asked on February 15, 2018 at 9:52 AM

    Hi there, I can log into JotForms using Chrome on my Mac but when I try to use Safari (my main browser) the page never displays even though it looks like the code has completely downloaded. It is very frustrating. All the best, Duncan

    Jotform Thread 1385535 Screenshot
  • Kiran Support Team Lead
    Replied on February 15, 2018 at 11:25 AM

    I have tried logging into my test account using Safari browser on a virtual MAC pc and was able to login without any issue at my end. Are you still experiencing any issue with your account with Safari? If so, could you try clearing the browser cache to see if that works?

    https://www.wikihow.com/Clear-Cache-and-Cookies#Using_Safari_sub

    Let us know if you need any further assistance. We will be happy to help.