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Attahni BradleyAsked on April 14, 2024 at 6:57 AM
I did not violate the rules or regulation and my account was been restricted, kindly help me rectify it. Thanks
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Sheena JotForm SupportReplied on April 14, 2024 at 7:42 AM
Hello Bradley,
Thanks for reaching out to Jotform Support. I'm sorry you're having difficulties logging in to your account. As I checked, your account has been suspended as your form has been flagged as a Fake Service. We need to delete it before we can reactivate your account. If, however, you are a legitimate institution and don't want us to delete the flagged form, then we need you to provide the following information.
- The URL where their form is used.
- Any document that will support your claims.
- Your website or proof of affiliation to legitimate institutions.
Please send these proofs to reviewers@jotform.com with Thread #13869741 as your subject. We will let you know about the status of your account after a thorough review of your proofs. We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.
Thanks for your patience and understanding, we appreciate it.