Access denied - Suspended

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    Selcuk Sarigul 
    Asked on February 16, 2018 at 11:08 AM


    Since yesterday when i try to login i an getting following message:

    Login failed - AUTOSUSPENDED

    And when i try to change my password it system doesn't allow me to that.

    Could you please help me what is going on?



  • Profile Image
    Answered on February 16, 2018 at 12:44 PM


    Your account got automatically suspended by our anti-phishing filter tool. As per our terms of use, collecting sensitive information is not allowed here in JotForm. Even if the intention is good our anti-phishing filter tool detect the word password and suspend your account. 


    I have removed the Password field to your form so I can re-activate your account. You can now use your account and forms. 

    I hope that helps. Let us know if you need further assistance.