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Selcuk SarigulAsked on February 16, 2018 at 11:08 AM
Hello,
Since yesterday when i try to login i an getting following message:
Login failed - AUTOSUSPENDED
And when i try to change my password it system doesn't allow me to that.
Could you please help me what is going on?
Regards.
Selcuk
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John_BensonReplied on February 16, 2018 at 12:44 PM
Hi,
Your account got automatically suspended by our anti-phishing filter tool. As per our terms of use, collecting sensitive information is not allowed here in JotForm. Even if the intention is good our anti-phishing filter tool detect the word password and suspend your account.
I have removed the Password field to your form so I can re-activate your account. You can now use your account and forms.
I hope that helps. Let us know if you need further assistance.