Why is my form on restore mode?

  • Classic91
    Asked on February 16, 2018 at 11:19 AM
     
    Dear guys,
    I have problems with my forms:
    Form not found
    This form is in restore mode, please try again later.
     
     
    URL https://form.jotformeu.com/31334614311340
  • Kevin Support Team Lead
    Replied on February 16, 2018 at 12:58 PM

    This happens when the account has not been accessed in a long time since it's set as "dormant". I have reactivated it again so it should be working as expected. 

    If you have questions, let us know.