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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I forgot username and password for my account

    Asked by guest_22882781920056 on October 15, 2012 at 06:47 AM

    I forgot my username and password for my account which has the monthly payments allocated to it, email addresses associated with the account are bert@etruss.com.au and nic@etruss.com.au. could you please let me know what the account details are asap.  I have given the URL of one of the forms I created a while back.  The login details that I thought it was, does not work.

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    JotForm Support

    Answered by Rodjit on October 15, 2012 at 07:04 AM


    No user associated with the email address, nic@etruss.com.au.

    A user "etruss" is associated with the email address, bert@etruss.com.au

    You can use our Forgot Password? option, enter your email address and click "Send Reset Instructions" button.