- khowze513Asked on February 16, 2018 at 06:54 PM
- JotForm SupportJohn_BensonAnswered on February 16, 2018 at 09:13 PM
Only forum administrator and supports can change your username.
Please provide us at least 3 unique usernames so that we can check for its availability. If the first one is available, we'll change it right away.
We'll wait for your reply. Thank you!
- Kendra HowzeAnswered on February 17, 2018 at 12:57 PM
Thank you. My top three are:
- JotForm SupportKiranAnswered on February 17, 2018 at 03:15 PM
I have checked your account and see that it is suspended due to the form 80466130084148. Please be noted that collecting sensitive information such as credit card numbers, SSN, passwords using JotForm is not allowed. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our terms of usage for more information on phishing.
You may collect some sensitive information such as social security numbers or driver’s license numbers, but you are required to use best security practices of JotForm, Inc. including SSL and Encrypted Forms features.
I have now removed the SSN field from your form and activated your account. I have also changed your account username to gatewaystudents. You may now login to your account using the new username.
Let us know if you need any further assistance. We will be happy to help.