Not receiving payments from Venmo

please help

Hi Danielle,

Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. To confirm, are you referring to this form? I checked the form and saw it was successfully connected to Venmo Integrations. Please note that Jotform doesn't store payment data on our servers. We suggest you contact Venmo Support so they can check it out and see what’s going on.

Keep us updated and let us know if you need any more help