Remove Notification email without removing conditional noticiation emails

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    Asked on February 16, 2018 at 09:25 PM

    Hi. I have set up several conditions to send notification emails to specific email addresses depending on the answer to a question within the form. I don't want a central email address to receive all form submissions, just the emails listed conditionally. If I remove the single email in the standard Notification 1 it deletes all of the conditional recipients. Please help

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    Answered on February 16, 2018 at 10:46 PM


    If a form's email alert has conditions, it will only send an email if a condition is met, it will not send an email to the default recipient. I also noticed you have an autoresonder email in your form, so if you are using your default email in submitting your form, it will send to that email due to your autoresponder email settings.

    If you have questions, please let us know.

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    Answered on February 17, 2018 at 02:34 AM

    Great news, so I can just leave as is with conditional emails and it wont send to the default recipient. Thanks

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    Answered on February 17, 2018 at 05:33 AM

    Yes, Yawuru. The conditions will overrule the default settings of the email alerts, and the default recipient of the email alert shall be ignored.

    Feel free to let us know if you have additional questions.