Cards form: Image background effect is not working

  • Guesie
    Asked on April 14, 2024 at 10:21 PM

    Hello,

    When I add an effect to the background, it does not show up in the form. For example, if I try to blur the background or darken the background, it does not show up on the live link.

  • Raymond JotForm Support
    Replied on April 15, 2024 at 4:21 AM

    Hi Guesie,

    Thanks for reaching out to Jotform support. When I cloned and tested your form, the same thing happened for me. After investigating it a bit, I found a solution. We just need to remove and upload the image background back to your form. Let me show you how to do that:

    • In Form Builder, click on the Paint roller icon on the right.
    • Under the Image tab, click on the Custom tab.
    • Then, click on the Remove Image button and upload your image background again.
    • Click outside the Form Designer menu and that's it.

    Cards form: Image background effect is not working Image 1 Screenshot 20

    Give it a try and let us know if you need any help.

  • Guesie
    Replied on April 17, 2024 at 10:43 PM

    Thank you! It looks like it works now

 
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