My account was deactivated and the form i created was deactivated

  • Aliance
    Asked on April 15, 2024 at 3:55 AM

    I created a registration form and i logged in to check if it has been filled only to find out my account has been deactivated.

    I also clicked the link and it said the link has been deactivated.


    Jotform Thread 13884741 Screenshot
  • Sheena JotForm Support
    Replied on April 15, 2024 at 4:29 AM

    Hello Alliance,

    Thanks for reaching out to Jotform Support. I'm sorry you're having difficulties logging in to your account. As I checked, your account has been suspended as your DREAMWORKS INTEGRATED LINK Form has been flagged as a Fake Service/Fake Job Offer. We need to delete it before we can reactivate your account. If, however, you are a legitimate institution and don't want us to delete the flagged form, then we need you to provide the following information.

    • The URL where their form is used.
    • Any document that will support your claims.
    • Your website or proof of affiliation to legitimate institutions.

    Please send these proofs to reviewers@jotform.com with Thread #13884741 as your subject. We will let you know about the status of your account after a thorough review of your proofs. We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Thanks for your patience and understanding, we appreciate it.


 
Your Answer