Hello I cant resent my password

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    rockie Cheung 
    Asked on February 18, 2018 at 06:34 PM

    Hello Jotform


    I can't reset my pass word.

    I have followed the forgot password instruction but nothing have come into the inbox.

    Can you double check please.

    Cheers

    Rockie

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    mksglu
    Answered on February 19, 2018 at 05:24 AM

    As I checked, your email address (Discoverycafe@live.com) is in the bounce list. Because of this, you didn’t receive the email.

    Now, we have removed your email address from the bounce list. Please try to reset your password again. Don’t hesitate to let us now if the issue still persists.