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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    [drop box integration] - files are being overridden

    Asked by kjp on October 15, 2012 at 01:20 PM



    im having a issue where when a user submits a form with an attacchement, it is overriding the existing file in the drop box folder.


    is there any way to prevent this besides having the user rename the file?

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    JotForm Support

    Answered by EduardoMendez on October 15, 2012 at 02:26 PM


    I have been testing and away to avoid this is to have each submission go into a different folder.

    You can create a UniqueID that increments in value with every submission.  You can choose this invisible ID to be the name of the folder where the submission is saved.

    Here's a visual guide on how to accomplish this:

    Please give this solution a try and let us know if you need further assistance!

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    Answered by kjp on October 15, 2012 at 03:29 PM
    I'm also having an issue with google drive integration.
    When in try to link I get a error saying to create email folder.
    KJ Patel
    Sent from my wireless device.
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    Answered by jeanettebmz on October 15, 2012 at 04:08 PM

    Do you have both Dropbox and Google drive integrations in the same form? Can you please refer us to that form so we can further investigate?

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    Answered by kjp on October 15, 2012 at 04:21 PM
    Both integrated. However I turned google drive off since the error.
    The form is called end of month.
    KJ Patel
    Sent from my wireless device.
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    JotForm Support

    Answered by Mike_T on October 15, 2012 at 04:42 PM

    Thank you for provided information.

    You are getting a warning due to the fact that you do not have any Text Box & Text Areas fields on your form. However, Submission folder name is not mandatory for the Google Drive integration, so there is nothing to worry about. In other words, you can re-integrate your form with mentioned warning, and it will be fine.

    If you add some Text Box / Text Area field (Email field is also considered as Text Box), you will be able to point your Google Submissions folder to that field.

    Example with the 'John Doe' folder is based on the integration with custom Submissions folder name, while digits are related to the simple integration without any Text Boxes and Text Areas on the form.

    Please feel free to contact us if you have any other questions or concerns.