Why can't I upgrade my account using my debit card?

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    Asked on February 19, 2018 at 05:23 AM


    I want to upgrade my account. I tried to pay with my debit card. But it's saying 'your security code was incorrect'. But i received a message from my bank. took 1 dollar. i tried 2 times. can you help me?

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    Answered on February 19, 2018 at 09:43 AM

    I checked your account and it seems you have upgraded your plan to Bronze Monthly on Feb 19,2018.

    Can you please verify, if the issue has been resolved?

    Thank you.