Our current plan (Bronze) says we can receive 10 payments per month. What does this mean?

  • wsrhodes
    Asked on February 19, 2018 at 4:19 PM

    Our current plan (Bronze) says we can receive 10 payments per month. What does this mean? I know we get many more than ten donations each month through our form and our payment processing service.

  • David JotForm Support Manager
    Replied on February 19, 2018 at 6:29 PM

    That means that you can receive only 10 payments per month. If you reach the payments limit, you will need to wait for the counter to reset on the first day of the following month, or upgrade to a paid plan that provides more payment limit.

    Let us know if you have more questions.