Form Secure Indicator

  • hlaclair
    Asked on February 19, 2018 at 4:59 PM

    Hello - When I navigate to one of my forms, "secure" is displayed next to the URL. But it is not consistent, and displays for some not others. However, all of the forms are https secure. The goal is to have a "secure" indicator displayed for all forms.

    For example: "Secure" displays for https://form.jotform.com/60404954982967 but not https://form.jotformpro.com/form/40973964068972.

    What determines whether this "Secure" indicator is present or not?

    Jotform Thread 1389587 Screenshot
  • Kevin Support Team Lead
    Replied on February 19, 2018 at 8:04 PM

    This may be happening since you're using some non secure links within your form, for example, on this one https://form.jotformpro.com/form/40973964068972 the image was not loaded under a secure URL, there are some links displayed that are under http currently.

    Form Secure Indicator Image 10

    You may replace all the links  to the HTTPS protocol, simply edit the current edit you have on your form, and replace the image on your form as well, you may use this tool that will help you uploading an image and it uses HTTPS: https://www.jotform.com/help/image_upload.php?naked=true 

    Provide the image's link on the image wizard on your form. 

    I hope this helps.