Paypal payments being processed internationally

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    davsun55
    Asked on February 20, 2018 at 01:00 AM

    I am using the Paypal integration, but it is being processed overseas so that the users are being charged an international transaction fee in addition to the Paypal surcharge.

    This is a serious negative - can it be charged in Australia?

    Thanks

  • Profile Image
    davsun55
    Answered on February 20, 2018 at 01:51 AM

    Actually, I can see that my Jotform subscription was subject to an international transaction fee, but I think my actual Paypal payments are not doing so. 

    Would you mind confirming that that is the case?

    Thanks

  • Profile Image
    gizem
    Answered on February 20, 2018 at 06:05 AM

    Hello @davsun55,

    I think this issue is not related to JotForm. I can suggest you contact with PayPal's support.

    If you have any further problems, feel free to ask.