Why our forms displaying over quota error message?

  • mopassan
    Asked on February 20, 2018 at 1:36 PM

    Good afternoon.

    A mopassan account.

    I paid the account but the form does not work. Why?

    Jotform Thread 1390659 Screenshot
  • Kiran Support Team Lead
    Replied on February 20, 2018 at 2:22 PM

    I have checked your account mopassan and see that it is active and currently holding Bronze monthly subscription. It looks like that you tried to update the subscription again, how the same subscription adjusted on prorated basis. I have checked your recently edited forms and they are displaying normally at my end. Are you still experiencing any issue with your forms or account? If so, please provide us with the form URL so that we can take a look and assist you further.

    Thanks!