Product list: Sizes and quantities on choosing one option

I'm shopping for a form builder to be used for online ordering. Two issues using the "Product Picker" option:

1. If someone chooses an item with multiple quantities and there is a field for a second option, there is no way to enter different choices for each of the two or three or X items. So, if a customer chooses 2 potato soups, they have no way to choose "cup" for one and "bowl" for another
2. If there is a "product option" with multiple choices, there is no way to choose more than one from the list. If the "on top" options for "Soup" includes both croutons and parsley, you can't choose both.

Maybe there's a workaround way to deal with this? I like Jotform a lot and want to recommend it to the private club for which I'm doing the looking.

Hi Brian,

Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties with this. Your first question can be achievable by enabling the Create Sub Products from Options. Let me walk you through it:

1. In the Form Builder, go to the soup product.
2. Click the Gear icon.
3. Go to the Options tab.
4. Click the Pencil icon of the product Size.
5. Now, toggle to Yes the Create Sub Products from Options.
6. Here's the result.

Do the same with other products, so you can let your customers choose the quantity of the size option. On the other hand, your second question is quite a bit confusing. Can you please confirm which field you're referring to when choosing both croutons and parsley?

Once we hear back from you, we'll be able to help you with this.

I really appreciate the help and I really want to make this work, but I may be asking the impossible-or I may be pointing to something others would find useful as well.

I get how to use the submenu function. As you see, I'd gotten what I needed in terms of selecting soup size, though in a clunkier way. I'd just begun to look at how the submenu worked. However, the key issue is that what I'm looking for is sort of a "nested" function AND the option for the next tier to have the option of adding multiple items.

Let's change from soup to baked potatoes, for an easier and clearer example. I use the submenu function and ask for 2 baked potatoes on the order. So far, fine and dandy.

HOWEVER, I have a choice of toppings for EACH baked potato. Person A wants only sour cream. Person B wants it all. . butter, sour cream, bacon, and chives. I need to specify one topping for Potato 1 and FOUR toppings for Potato 2.

In fact, let's go back up a tier. What if I choose 2 STEAKS. I now need to specify, INDEPENDENTLY, how well done I want Steak 1 and Steak 2. I need a choice for each choice, as it were. I see now graceful way to do this in JotForm.I guess I could keep adding options for HowDone1, HowDone2, but that obviously gets awkward and ugly in a hurry.

I've been looking at all the other tool options, seeing if there is a way to do this even if it's less visually elegant than using the product widget. The problem in terms of logic and workflow seems to be that JotForm assumes 2 or 10 of something is 2 or 10 IDENTICAL things. What I need is logic that says, "If user chooses 3 hamburgers, add a temporary window that lets the user choose doneness (rare, medium, well) and toppings (from a list of 10, choose as many as you want) for EACH-Burger 1, Burger 2, Burger 3."

Just to make the case that this is not JUST a food-specific use case, let's take jewelry. Women's earrings. The user chooses the pearl earrings. Tier 1, pink or white pearls? That's a start. Tier 2, pierced or clip-on? OK, pierced. Tier 3, white or yellow gold? OK, pierced yellow gold pink pearl earrings. Nice. Now consider that the user has asked to purchase 3 pair (she had friends) and wants a different combo for each of the three.

The earring case is easier because the choices are all dichotomous. White OR pink pearls? In food, and other things, there is often the option of MULTIPLE items being chosen together (or not) in a category such as "toppings" (think pizza).

Another logical strategy would be that when the quantity>1, you present a Pop-up temp window for each with all the sub-choices?

I'm stumped and simply looking for the impossible. That's a modest request, isn't it? Over to you guys.

P.S. IF you implemented this, it would be a feature unique to JotForm, for whatever that is worth. Maybe enough to make it worth doing?

Hi BrianWeiss,

Unfortunately, the feature you're looking for isn't available at Jotform right now. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.