After clicking Facebook "Like" button my forms continue disabled.

  • Profile Image
    chmancerar
    Asked on October 16, 2012 at 09:50 AM

    Hello JotForm!

     

    I'm a free plan user and I've enjoyed your product a alot. Although right now money is an issue so I can't get a paid plan.

    I recently reached my 100 submissions per month, then I clicked the Facebook "Like" button to reset my submission counter. It got reset indeed (0 of 100 submissions), but my forms continue to be disabled. What can be done in this situation?

    I really appreciate your work on this great online tool, and also am grateful for reading about my issue and for any help I may receive on it.

     

    Greetings,

    Camilo Mancera.

  • Profile Image
    moonzkie
    Answered on October 16, 2012 at 10:11 AM

    Hi,

    Sorry for the inconvenience this has caused, I went ahead ang re-activated your account. 

    Thank you for using JotForm.

     

  • Profile Image
    chmancerar
    Answered on October 16, 2012 at 12:48 PM

    Thank you very much, moonzkie! 

    Great and fast support!

    Cheers!