What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    After clicking Facebook "Like" button my forms continue disabled.

    Asked by chmancerar on October 16, 2012 at 09:50 AM

    Hello JotForm!


    I'm a free plan user and I've enjoyed your product a alot. Although right now money is an issue so I can't get a paid plan.

    I recently reached my 100 submissions per month, then I clicked the Facebook "Like" button to reset my submission counter. It got reset indeed (0 of 100 submissions), but my forms continue to be disabled. What can be done in this situation?

    I really appreciate your work on this great online tool, and also am grateful for reading about my issue and for any help I may receive on it.



    Camilo Mancera.

  • Profile Image

    Answered by moonzkie on October 16, 2012 at 10:11 AM


    Sorry for the inconvenience this has caused, I went ahead ang re-activated your account. 

    Thank you for using JotForm.


  • Profile Image

    Answered by chmancerar on October 16, 2012 at 12:48 PM

    Thank you very much, moonzkie! 

    Great and fast support!