Stripe Payment Form: embedded form not working in my godaddy page.

  • eric
    Asked on February 21, 2018 at 8:47 AM

    I created a JotForm, I enabled the Square payment feature and then I published and copied the HTML code and pasted it into my godaddy page. All of the fields work except the payment fields; credit card number, exp date, cvv code and zip code. Thoughts?

  • David JotForm Support Manager
    Replied on February 21, 2018 at 10:16 AM

    Upon inspecting the Browser console log reports, it is showing the following error:

    "Stripe publishable key is empty. You need to connect your form using Stripe connect."

    1519225976empty Screenshot 10

    So, I checked your payment form, and I can confirm that you have not connected the integration to your stripe account:

    1519226074connectwithStripe Screenshot 21

    Please complete the integration, and if you are using the source code embedding method, please get a new one after completing the payment integration, and embed it in your site.

    Let us know if you have more questions.