form builder shows a blank white screen

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    grainshark
    Asked on February 21, 2018 at 10:30 AM

    https://www.jotform.com/build/80513736660254

    All my other forms work great and are easily edited. NBD, I just wanted to try the new one screen forms but can't get it to launch. Tkx

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    Richie_P
    Answered on February 21, 2018 at 11:36 AM

    We are sorry for the inconvenience this may have caused.

    The issue should be fixed now,let us know if the issue still remains.

    Thank you.

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    grainshark
    Answered on February 21, 2018 at 12:43 PM
    Hi thanks. I get the same thing here. Rebooted and tried again and still just get a white screen.
    A short scr cap is attached if it's maybe some help. I'm using Firefox.
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    grainshark
    Answered on February 21, 2018 at 12:43 PM
    Get the same result when I try w Google Chrome btw
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    Richie_P
    Answered on February 21, 2018 at 01:17 PM

    We are sorry for the inconvenience this may have caused.

    I cloned your form for testing purposes, and I have replicated the issue.

    I will forward this issue to our second level, so that they can check it further.

    We will let you know via this thread if updates are available.

    Thank you.

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    grainshark
    Answered on February 21, 2018 at 01:43 PM
    Not a problem. Thanks for update.
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    david
    Answered on February 21, 2018 at 04:25 PM

    Thank you for your patience, the blank form builder issue should now be fixed.  Let us know if the issue persists and we will take another look.

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    grainshark
    Answered on February 22, 2018 at 10:43 AM
    That's got it. Working good now. thanks!
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