- asnivanturAsked on February 21, 2018 at 11:17 AM
Hi, I cannot edit a form (Pacchetto TOP). When I click on "edit" button, a blank page opens.
Can you help me?
- JotForm Supportashwin_dAnswered on February 21, 2018 at 12:36 PM
I'm sorry for the trouble caused to you.
I tried to edit your form and I am able to replicate the issue you are having. I am not sure what is causing but when I cloned your form, it works fine. I was able to edit cloned form successfully.
I am reporting it to our backend team. We will get back to you as soon as we have any update from them. For now, I would suggest you to please clone the following form and see if you are able to edit cloned form: https://www.jotform.com/80515447215958
The following guide should help you in form cloning: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
- JotForm SupportdavidAnswered on February 21, 2018 at 04:29 PM
Thank you for your patience, the blank form builder issue should now be fixed. Let us know if the issue persists and we will take another look.
- asnivanturAnswered on February 22, 2018 at 07:08 AM
Thank you :)