Unable to edit form. It just shows blank page.

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    asnivantur
    Asked on February 21, 2018 at 11:17 AM

    Hi, I cannot edit a form (Pacchetto TOP). When I click on "edit" button, a blank page opens.

    Can you help me?

    Thank you

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    ashwin_d
    Answered on February 21, 2018 at 12:36 PM

    I'm sorry for the trouble caused to you. 

    I tried to edit your form and I am able to replicate the issue you are having. I am not sure what is causing but when I cloned your form, it works fine. I was able to edit cloned form successfully. 

    I am reporting it to our backend team. We will get back to you as soon as we have any update from them. For now, I would suggest you to please clone the following form and see if you are able to edit cloned form:  https://www.jotform.com/80515447215958 

    The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 


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    david
    Answered on February 21, 2018 at 04:29 PM

    Thank you for your patience, the blank form builder issue should now be fixed.  Let us know if the issue persists and we will take another look.

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    asnivantur
    Answered on February 22, 2018 at 07:08 AM

    Thank you :)