Questions Not Showing Up on Submitted Form

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    Asked on February 21, 2018 at 11:57 AM

    We have a form Called "Quote Request Form". The last 4 questions - the name of the questions on the left - are not showing up on the final submitted form, that is sent to us and the client.

    The answers are showing up on the right, but not the questions on the left. I checked, and the questions are set up as the previous ones. So I'm not sure why the last four aren't visible. A picture is attached for your review of this issue.

    We appreciate your quick response to our concern. 

    Thank you!

  • Profile Image
    Answered on February 21, 2018 at 01:13 PM

    I checked your form and I can see that the fields you are referring do not have a label or a question. Here's a screenshot:


    This is the reason why the label part is blank in the email alerts. Please add the labels and then verify if they will appear in the email alerts. If not, then please re-create the email alerts.

    Hope that helps. Thank you.