My form is disabled

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    Novalto
    Asked on October 16, 2012 at 12:02 PM

    When i fill in the blank of my form on facebook i've this message :

    Form Disabled
    This form has been disabled
    Details: Form did not pass status check

     

    Wan you explain me why ? What can i do ?



  • Profile Image
    Novalto
    Answered on October 17, 2012 at 03:51 AM

    Hi, 

    I still have the issue. In fact this error message occurs when i clic on the submit button after filling in my form.

     

    https://www.facebook.com/PassLoisirs/app_190322544333196

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    idarktech
    Answered on October 17, 2012 at 04:05 AM

    @Novalto,

    Can you view your form here? http://www.jotform.com/form/22852175825357

    If yes, please re-embed your form using this iframe code:

    <iframe allowtransparency="true" src="//www.jotform.com/form/22852175825357" frameborder="0" style="width:100%; height:910px; border:none;" scrolling="no"></iframe>

    Just let us know if this doesn't fixed it so we can check it further. Thanks!

  • Profile Image
    Novalto
    Answered on October 17, 2012 at 04:36 AM

    @idarktch

    i can't see my form with the link you give me, this message occurs 

    Invalid Form URL
    This form is not available for this domain.
    http://www.jotformeu.com/form/22852175825357

    (By the way, someone speak french ?)

  • Profile Image
    idarktech
    Answered on October 17, 2012 at 04:49 AM

    @Novalto,

    I have now submitted your issue to our higher team. They'll reply here once the problem is fixed.

    Thanks for reporting!

  • Profile Image
    Novalto
    Answered on October 17, 2012 at 04:57 AM

    Okay thank you very much !!

     

    (may be you should know that my account on jotformeu.com is suspended but not on jotform.com)

  • Profile Image
    idarktech
    Answered on October 17, 2012 at 05:04 AM

    Yes we are aware of that. 

    Thanks for your patience.

  • Profile Image
    aytekin
    Answered on October 17, 2012 at 09:54 AM

    Form cache cleared and now it is working fine. 

  • Profile Image
    Novalto
    Answered on October 17, 2012 at 10:57 AM

    Thank you very much for your help !!!!