account suspended: potential fake service offer

  • TALENT ACQUISITION TEAM
    Asked on April 15, 2024 at 11:43 PM

    Once again i am trying to work on the form when my partner, then the form is suspended for no apparent reason.  

    All required updates were made, i dont know why at this point, this continues to be an issue.

    Please reactivate suspended login access.

    Jotform Thread 13921151 Screenshot
  • Raymond JotForm Support
    Replied on April 16, 2024 at 12:29 AM

    Hello,

    Thanks for reaching out to Jotform Support. As I checked, your account has been suspended and tagged as a potential Fake Service Offer. We understand that this may not be the case, but we have to follow the general rule in order to be in compliance with our Terms. In order to reactivate your account you will need to provide the following information.

    • The URL where your form is used.
    • Your website or proof of affiliation to a legitimate institution.
    • Your Public IP address

    If you have an email under your organization, please email us with all of these to reviewers@jotform.com using "thread #13921151"as the email subject. One of our colleagues will get back to you about the status of your account. 

    Let us know if you have any other questions.

 
Your Answer