What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Not Upgraded

    Asked by guest_22895266741059 on October 16, 2012 at 04:05 PM

    Hi, i have just purchased the premium account for $9.95 but my account is still showing as free account, please guide me what to do ?

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    Answered by jeanettebmz on October 16, 2012 at 04:57 PM

    Can you please let me know the username or email address related to it? I see you are posting this question as "guest"