- esimmons77Asked on February 22, 2018 at 09:32 AM
I am using a jot template when I convert it in PDF format all of my text box are blurred or blank. the fileds are correct its just the text that are not showing.
- JotForm Supportashwin_dAnswered on February 22, 2018 at 10:59 AM
Can you please share a screenshot of the problem and we will take a look? The following guide should help you how to upload image in forum post: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
You may also like to take a look at the following guide as well for more information on PDF forms: https://www.jotform.com/help/312-JotForm-Fillable-PDF-Creator-with-All-Points
We will wait for your response.
- esimmons77Answered on February 22, 2018 at 11:27 AM
- JotForm SupportRichie_PAnswered on February 22, 2018 at 01:24 PM
I cloned your form ,converted it to pdf form and I replicated the issue.
It seems that some fields are not rendering properly and are stretched when converted to pdf format.
I will escalate this issue to our second level , so that they can check it our further.
We will let you know via this thread if we have updates.