What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hi! Username Q(?)

    Asked by w-ellecreative on October 16, 2012 at 06:03 PM

    I changed it once before, I was hoping to get lucky one more time and change it from w-ellecreative to aswstudio? that way my links match my fan page? thank you kindly!

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    JotForm Support

    Answered by Mike_T on October 16, 2012 at 06:07 PM

    Thank you for contacting us.

    We can change the username for you. What fan page do you mean? Do you use custom URL option for your forms?

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    Answered by w-ellecreative on October 16, 2012 at 06:16 PM

    Yes, it shows up as www.jotform.com/w-ellecreative/"customURL"

    I mean my facebook fanpage, I always link from there to my forms and I don't want it to say w-ellecreative anymore. Thank you!!

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    JotForm Support

    Answered by Mike_T on October 16, 2012 at 06:22 PM

    Thank you for provided information.

    Once we change your username, custom form URLs will be changed. Please confirm that you would like to change the username to 'aswstudio'.

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    Answered by w-ellecreative on October 16, 2012 at 06:24 PM

    That's correct, thanks! 

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    JotForm Support

    Answered by Mike_T on October 16, 2012 at 06:26 PM

    Your account username has been changed from 'w-ellecreative' to 'aswstudio'.

    Please feel free to contact us if you need any further assistance. Thank you!